Terms of Service

This website is operated by OwlHarmony, a brand of OwlsMatrix LLC. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, vendors, customers, and contributors.

1. Online Store Terms

By using our services, you represent that you are at least the age of majority in your state or province of residence. You agree not to use our products for any illegal or unauthorized purpose.

2. Accuracy of Information

We make every effort to display as accurately as possible the descriptions, pricing, and colors of our products. We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

3. Pricing and Product Availability

All prices are subject to change without notice. We reserve the right to limit the quantities of any products or services that we offer. All descriptions and pricing are subject to change at any time.

4. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order at any time for reasons including but not limited to: product availability, errors in pricing, suspicion of fraud, or violations of our policies.

5. Shipping & Delivery

We aim to process and ship orders within 2–3 business days. Delivery estimates range from 7–12 business days depending on your location. See our Shipping Policy for full details.

6. Returns & Refunds

If you are not satisfied with your purchase, you may return it within 14 days in original condition. See our Returns & Refunds Policy for more information.

7. Intellectual Property

All content on this site including text, images, logos, and graphics are the property of OwlHarmony and OwlsMatrix LLC and may not be used without permission.

8. Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted or error-free. In no case shall OwlHarmony or OwlsMatrix LLC be liable for any indirect or consequential damages arising from your use of the website or products.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of New Mexico.

10. Contact Information

Questions about the Terms of Service should be directed to:

Email: [email protected]

Phone: 1-800-829-4933

Brand: OwlHarmony

Parent Company: OwlsMatrix LLC

Registered EIN: 99-4583494

Head Office: Vinhomes Smart City, Tay Mo, Nam Tu Liem, Ha Noi 100000

Office in US: 1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110, USA

11. Last Updated

These Terms were last updated in May 2025.