Privacy Policy

This Privacy Policy describes how OwlHarmony (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website www.owlharmony.com and purchase our products.

1. Information We Collect

We may collect the following types of personal information when you interact with our site:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely via third-party providers)
  • Order history and customer service communication
  • IP address, browser information, and cookies for site analytics

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide order confirmations and shipping updates
  • Respond to your inquiries and support requests
  • Improve our website experience and product offerings
  • Send occasional marketing emails (with opt-out option)

3. Data Sharing

We do not sell or rent your personal data. We may share information with trusted third parties for payment processing, order fulfillment, and website hosting — only to the extent necessary for operations.

4. Your Rights

You have the right to:

  • Request access to your personal data
  • Update or correct your information
  • Opt out of marketing communications
  • Request deletion of your account and data

5. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

6. Security

We take reasonable precautions to protect your personal information using SSL encryption, secure servers, and third-party compliant services.

7. Cookies

We use cookies to enhance user experience, analyze traffic, and personalize content. You may disable cookies via your browser settings.

8. Contact Us

If you have questions about this Privacy Policy, please contact:

Email: [email protected]

Phone: 1-800-829-4933

Brand: OwlHarmony

Parent Company: OwlsMatrix LLC

Registered EIN: 99-4583494

Head Office: Vinhomes Smart City, Tay Mo, Nam Tu Liem, Ha Noi 100000

Office in US: 1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110, USA

9. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in practices. Last updated: May 2025.