Privacy Policy

This Privacy Policy describes how OwlHarmony Handmade LLC (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website www.owlharmony.com and purchase our products.

1. Information We Collect

We may collect the following types of personal information when you interact with our site:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely via third-party providers)
  • Order history and customer service communication
  • IP address, browser information, and cookies for site analytics

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide order confirmations and shipping updates
  • Respond to your inquiries and support requests
  • Improve our website experience and product offerings
  • Send occasional marketing emails (with opt-out option)

3. Data Sharing

We do not sell or rent your personal data. We may share information with trusted third parties for payment processing, order fulfillment, and website hosting — only to the extent necessary for operations.

4. Your Rights

You have the right to:

  • Request access to your personal data
  • Update or correct your information
  • Opt out of marketing communications
  • Request deletion of your account and data

5. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

6. Security

We take reasonable precautions to protect your personal information using SSL encryption, secure servers, and third-party compliant services.

7. Cookies

We use cookies to enhance user experience, analyze traffic, and personalize content. You may disable cookies via your browser settings.

8. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

Phone: +1 (505) 345-7855

Company: OwlHarmony Handmade LLC

Address: 8616 Menaul Blvd NE, Albuquerque, NM 87112, USA

9. Policy Updates

This Privacy Policy may be updated periodically. Last updated: May 2025.