Frequently Asked Questions

We design minimalist, durable carry goods with smart compartments, reinforced stitching and water-resistant materials—built for daily commute, travel and weekend use.

Standard processing is 1–3 business days. We email tracking once your parcel ships.

Yes, we ship to most countries supported by our carriers. Shipping fees are calculated at checkout by destination, weight and service level.

Use the tracking link in your dispatch email or visit our Order Tracking page with your order number and email.

Returns are accepted within 30 days on eligible items in unused condition with original packaging. Personalized and final-sale items are non-returnable unless defective. See our Refund & Returns Policy for full terms.

Contact us within 12 hours of purchase. If fulfillment has started (especially for custom items), we may not be able to modify the order.

International orders may incur VAT, customs duties or brokerage fees on arrival. These are set by local authorities and paid by the recipient.

We use quality vegan leather, recycled/poly fabrics and robust hardware. Wipe with a soft cloth; avoid prolonged moisture and heat. Harmony™ products carry a 12-month limited warranty against manufacturing defects.

Selected items support monogramming and gift notes. See the “Customization” area on the product page; gift wrap is available at checkout on eligible items.

Yes. Email [email protected] with your company details and quantities for a tailored quote.