Privacy Policy
Information We Collect
- Order & Contact Data: name, email, phone, billing & shipping addresses.
- Payment Data: handled securely by payment providers (we do not store full card numbers).
- Device & Usage Data: IP, browser, pages viewed, interactions (for security and analytics).
- Communications & Preferences: messages to support, newsletter/marketing choices.
How We Use Your Information
- Process orders, provide updates, shipping, returns, and customer support.
- Improve our website, products, and user experience.
- Detect/prevent fraud and keep our services secure.
- Send service communications; marketing only with consent or as permitted by law (opt out anytime).
Cookies & Analytics
We use cookies and similar technologies to keep your session, remember preferences, and measure performance. Analytics tools help us understand usage trends. You can manage cookies in your browser; some features may not work without them.
Advertising & Remarketing
Where applicable, we may use non-sensitive data to show relevant ads or measure campaign effectiveness. You can opt out of marketing emails and adjust ad preferences via browser or platform settings.
Payments & Security
Payments are processed by trusted providers using industry-standard safeguards. Harmony™ does not store full card details. We apply administrative, technical, and physical measures to protect personal data.
Shipping Partners
To deliver your order, we share necessary details (name, address, phone, email) with carriers and logistics partners solely for fulfillment and delivery updates.
Data Sharing
- Service Providers: payment, hosting, analytics, customer support—only as needed to serve you.
- Legal & Protection: when required by law or to protect our rights, users, or the public.
- Business Transfers: in a merger, acquisition, or asset sale, under confidentiality and applicable laws.
Data Retention
We retain order records and necessary personal data for legal, tax, and operational reasons. When no longer needed, data is deleted or de-identified per our retention practices.
Your Rights
Subject to local laws, you may request access, correction, deletion, or portability of your personal data, and object to or restrict certain processing. To exercise rights or update preferences, email [email protected].
Minors
Our site is not intended for children under 13 (or higher age where required). We do not knowingly collect personal data from children.
International Transfers
Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards consistent with applicable laws.
Changes to This Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The “Last updated” date below indicates the latest revision.
Harmony™ Company Information
Brand: Harmony™ (Owned by G28 Production Trading Company Limited)
U.S. Address: 600 Congress Ave, Suite 1400, Austin, TX 78701, United States
Vietnam Office: Lot B123B, Street No. 7, Thai Hoa Industrial Park, Tan Hoa Hamlet, Duc Lap Ha Commune, Duc Hoa District, Long An Province, Vietnam
Phone: +1 218 987 9595
Email: [email protected]
Website: www.owlharmony.com